When dealing with any kind of conflict, I personally think the following techniques will help resolve the conflicts.
1. The win/win approach: In this approach, both the parties will benefits. For an example, if the conflict is with my colleague, this approach will be effective. This approach is about changing the conflict from adverse attack and defense, to cooperation (Conflict Resolution Network, n.d). Sometimes it helps me when I look through other’s eyes and put myself in their shoes. It takes compromises and probing to come to win/win situations when resolving conflict. For an example, when I was dealing with a conflict with a colleague about talking to parents at work, I had to recognize our individual differences and once we found the differences, both of us had to be open to adapt one’s position by sharing information. It is the problem that creates the conflict but not the person.
2. Compromise: As I have mentioned earlier, compromising each other helps most of the times. By compromising, both sides give up a little to gain a little (O’Hair & Wiemann, 2012). However, it is important to keep in mind of various the types of conflicts with different people. Important relationships can suffer if the people involved are always making compromises because compromises means giving up some of what you want, even though you are getting a little of something else in return (o”Hair & Wienmann, 2012). In this way, I would suggest compromising in certain conflicts.
O'Hair, D. and Wiemann,M (2012) Real communication: An introduction. Boston, New York: Bedford/St Mariin's
Conflict Resolution Network. (n.d). Retrieved from http://www.crnhq.org/pages.php?pID=12#skill_3